Privacy Policy
Last Updated: April 3, 2025
1. Introduction
Ravenview Services ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Ravenview Services. This Privacy Policy applies to our website (ravenviewservices.com) and our services (collectively, our "Services").
By accessing or using our Services, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.
2. Information We Collect
We collect information directly from you when you provide it to us and automatically when you use our Services.
Information You Provide
We may collect the following information from you:
- Contact information (such as name, email address, phone number, and company name)
- Business information necessary to provide our services
- Communications and correspondence you send to us
- Payment information (processed through our secure payment processor)
Information Automatically Collected
When you use our Services, we may automatically collect:
- Log information (such as IP address, browser type, pages visited)
- Device information (such as device identifiers, operating system)
- Usage information (how you interact with our Services)
- Cookies and similar technologies
3. How We Use Your Information
We may use the information we collect for purposes including:
- Providing, maintaining, and improving our Services
- Processing transactions and sending related information
- Responding to your requests and communications
- Sending administrative and marketing communications
- Understanding how users interact with our Services
- Detecting, preventing, and addressing fraud or security issues
- Complying with legal obligations
4. Sharing of Information
We may share your information in the following circumstances:
- With service providers who perform services on our behalf
- To comply with legal obligations
- To protect the rights, property, or safety of our users or others
- In connection with a business transfer (e.g., merger or acquisition)
- With your consent or at your direction
5. Payment Processing
We use Stripe as a payment processor for transactions. When you make a payment, your payment information is transmitted directly to Stripe through encrypted connections. We do not store your full credit card information on our servers. For more information about how Stripe processes your payment information, please refer to Stripe's Privacy Policy.
6. Data Security
We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access to your personal information
- Correction of inaccurate information
- Deletion of your information
- Objection to or restriction of processing
- Data portability
- Withdrawal of consent
To exercise these rights, please contact us using the information provided in the "Contact Us" section.
8. Cookies
Our Services use cookies and similar technologies to enhance your experience, analyze usage, and assist in our marketing efforts. You can control cookies through your browser settings and other tools.
9. Children's Privacy
Our Services are not directed to children under 16. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: scott@ravenviewservices.com